Shipping policy

Last updated: 15 November 2026

• Where we deliver: UK addresses only.
• Cost: free.
• Delivery time: usually 7 to 14 working days from when you order. We’ll email you a tracking link when your order is dispatched.
• Delivery times are estimates only and not guaranteed.
• Your address: please check it carefully at checkout. We can’t change an order once dispatched and are not responsible for orders sent to an incorrect address you provided.
• Missing or damaged parcels: email hello@brollypod.co.uk with your order number as soon as possible.

Responsibility for the goods passes to you on delivery.