FAQ

Choose by the height of the person using it, measured in shoes. Kids (110 cm shield) suits people up to about 140 cm tall. Adult (140 cm) suits about 140 to 170 cm. Adult Tall (160 cm) suits about 170 cm and over. If you're between two sizes, go shorter if you climb a lot of stairs or walk quickly, and longer if you want the most splash cover. Our size guide has more detail.

It's made for everyday British rain, breeze included, and the weighted hem helps keep the shield hanging down. Be aware that the shield is a large surface, so a strong gust will push on it more than on a normal umbrella. In very windy weather, hold the handle firmly, angle the canopy into the wind, and close it if the gusts get too strong. Like any umbrella, it isn't made for storms.

Gather the clear shield up towards the canopy, then collapse the umbrella the same way you would a normal folding brolly. Slide it into the carry sleeve and you're done. To open it again, press the button and the canopy opens automatically.

Yes. The Kids size has a 110 cm shield and suits children up to about 140 cm tall. Please supervise young children, especially near roads, and only let them use it once they can hold it steadily and step out of it on their own. Keep the shield away from babies and toddlers, as you would with any plastic sheet.

That's the whole idea. The shield surrounds you on every side, so rain blowing in at an angle hits the shield rather than your clothes. A normal umbrella only covers you from above, which is why your trousers usually get the worst of it.

Yes. The shield is crystal clear all the way round, so you can see the road, traffic and people around you. Raindrops on the outside will soften the view a little, as they would on a window. Take extra care when crossing roads, on stairs and in the dark, keep the shield clean, and wear something bright or reflective at night so drivers can see you.

Mostly, no. The shield hangs almost to the ground and the weighted hem keeps it low, so spray from puddles and passing cars lands on the shield. There's a small gap at the bottom so you can walk, which means a big splash right at ground level can still reach your shoes. It still keeps far more of you dry than an ordinary umbrella.

Delivery is free to UK addresses and takes 7 to 14 business days. We'll email you a tracking link once your order is on its way, and you can follow it on our track your order page.

Yes. You have 14 days from the day it arrives to change your mind for any reason. Let us know within that time and send it back within 14 days of telling us. We'll refund you, including the original delivery charge if there was one, within 14 days of receiving it. Return postage is paid by you unless the item is faulty or not as described. Our refund policy has the full details.

Checkout is secure and encrypted, and we never see or store your full card details. You can pay with the options shown at checkout, which include major debit and credit cards.

Wipe the shield with a soft cloth and a little mild soapy water, rinse with clean water and leave it open to air dry. Avoid abrasive pads, bleach and solvents, as they can scratch or cloud the shield. Always let it dry fully before you store it in its sleeve.

Yes. When the rain eases or the pavement gets crowded, gather the shield up towards the canopy edge and carry it like an ordinary brolly. Let the shield down again when the weather turns.